Triumph Thunderbird / Thunderbird Storm Service Kit

Triumph Performance Lubricants is a new line-up of ester-based oils, maintenance, and cleaning products developed through a partnership between Triumph and FUCHS Silkolene. The collaboration between the two companies has resulted in formulations with Ester compounds, specifically designed to offer optimum performance and protection for motorcycles. Triumph Performance Lubricants aim to provide superior quality and reliability for riders, ensuring smooth operation and longevity for their machines.

The partnership between Triumph Motorcycles and FUCHS Silkolene has led to the creation of a premium range of performance lubricants that cater to the specific needs of motorcycle enthusiasts. These lubricants are expected to be available at dealerships in the upcoming spring, offering riders access to high-quality products that enhance the performance and durability of their motorcycles.

By combining the expertise of FUCHS Silkolene and Triumph's engineering team, Triumph Performance Lubricants stand out for their superior formulations and use of Ester compounds. These lubricants are meticulously crafted to meet the stringent requirements of modern motorcycles, providing riders with the confidence to push their bikes to the limits while ensuring optimal lubrication and protection.

Triumph Performance Lubricants represent a significant advancement in the world of motorcycle maintenance, offering riders a reliable and high-performance solution to keep their bikes running smoothly and efficiently. With a focus on quality and innovation, these lubricants are set to become a preferred choice among motorcycle enthusiasts looking for top-notch products to enhance their riding experience.

Triumph use the Vehicle Identification Number (VIN) to check compatibility of a part or accessory with a bike. Specifically, it is the last 6 of the VIN that are of interest. The VIN can be found in a number of places, but usually you'll be able to it on a plate attached to the bike, stamped on to the frame or in the documentation that came with your bike.

It may be the case that a part or accessory may only be compatible with bikes up to a VIN number (> 123456), with a particular VIN range (123456 > 987654) or from a VIN number (123456 >)

If you are unable to find your VIN or are unable to confirm whether a part or accessory is compatible with your bike, please feel free to contact us with as much identifiable information about your bike as you can. You can either email us at hello@triumphdirect.co.uk or fill in our contact form.

Shipping Information

Delivery:

UK Shipping on orders over £50: FREE*

UK Shipping on orders under £50: £3.95

UK Express Delivery: £6.95

Please be aware that orders under £50 that are shipped using our standard delivery option are usually sent via Royal Mail. Royal Mail staff are periodically striking, which impacts the delivery time. If your order is urgent, we highly recommend choosing our Express delivery option, which uses DHL.

Christmas last order dates - To help prevent delivery disappointment due to busy courier networks, we recommend that if placing orders after Tuesday 17th December that you select our Express shipping option. The last recommended shipping date for Express shipping for pre-Christmas delivery is Friday 20th December

Christmas Opening Times

We are closed at times over the Christmas period, during which orders can still be placed but may not be processed or enter the courier network. Our opening times can be found below:

Friday 20th December - Open as usual
Saturday 21st December - Open, Processed orders may not enter courier network
Sunday 22nd December - Closed
Monday 23rd December - Open, Processed orders will not enter courier network
Tuesday 24th December - Closed
Wednesday 25th December - Closed
Thursday 26th December - Closed
Friday 27th December - Open
Saturday 28th December - Open
Sunday 29th December - Closed
Monday 30th December - Open
Tuesday 31st December - Closed
Wednesday 1st January - Closed
Thursday 2nd January - Open as usual

Custom Charges

If you are ordering goods for delivery outside the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Triumph Direct has no control over additional charges in relation to customs clearance. Triumph Direct recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer. Refunds of any returned order will be of items, not the services incurred.

Triumph Direct use Royal Mail for smaller items and DHL for larger items (UK Shipping only)

Royal Mail deliveries are sent by Royal Mail 48 so will normally arrive within a maximum of 2-3 working days. If your item has not arrived within 5 working days on either service then please contact us by email hello@triumphdirect.co.uk

All orders placed up until 9.00am are dispatched the same working day. Any order placed after 9.00am may not be dispatched until the next working day.

*PLEASE NOTE: FREE SHIPPING TERMS ARE FOR MOST UK MAINLAND POSTCODES, WITH THE EXCEPTION OF SOME RURAL SCOTTISH POSTCODES, SCOTTISH HIGHLANDS, NORTHERN IRELAND AND UK ISLANDS.

Returns Information

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@triumphdirect.co.uk. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@triumphdirect.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.